A Better Way to Increase Security and Manage Member Access at Fitness Centers, Resorts, and Private Clubs

Membership-based businesses face a unique set of challenges. They need to provide easy and seamless access to a frequently changing population of members, guests, and temporary workers—often during extended or unstaffed hours. This creates several security, safety, and membership enforcement vulnerabilities that can have a profound impact on daily operations, profits, and long-term liabilities.

Eliminating Physical Credentials and Membership Sharing

Traditional access credentials—cards, fobs, and PIN codes—have inherent shortcomings as they are easily lost, stolen, replicated, and shared. This undermines access control at private facilities by making it far too easy for unauthorized personnel and bad actors to gain unrestricted access to a facility. Unauthorized use of services and equipment directly reduces profits, while the potential for crime and harm to members and staff puts businesses at risk for long-term liabilities.

New smartphone access solutions like Kindoo eliminate the need and expense of physical membership credentials. Instead, members use their smartphones, which most people are literally inseparable from these days, as their unique credential. And in the unlikely instance where someone loans their phone to another individual to gain access, Kindoo’s software uses algorithms designed to track access sharing. It’s the perfect alternative to facial or handprint recognition systems, which can be expensive and difficult to implement.

Another significant benefit is that businesses can eliminate the need to purchase, stock, and track membership credentials, reducing inventory costs and the time required for staff members to manage physical credentials.

Seamless Integration with Leading Software Platforms

Smartphone credentials can be seamlessly implemented through existing security or membership software. Kindoo integrates with many gym and fitness management platforms through Zapier or an API, automatically setting up member access based on configured conditions. Members can then access the facility using either the free Kindoo app or, when supported by the integration, the fitness center’s existing app. This automation reduces manual administration by eliminating the need for businesses to issue or maintain physical credentials.

New members can register at any time of day through your business’s online platform and receive smartphone access based on the configured workflow without even speaking to an employee. It’s an effective way to serve individuals seeking temporary guest access or long-term memberships with limited staff involvement.

An Easier, More Cost-Efficient Way to Manage Member Access

How much does it cost for you to manage access for each member every month? With Kindoo, you can automate member access onboarding and revocation when membership status changes with little or no staff interaction for as little as $0.70 per active user per month. Our flexible model allows businesses to easily adjust the number of users as access needs change during peak vacation months and holidays. For added versatility, user seats can be purchased in bulk and reassigned at will to different members when needed. When one member leaves, a new member can be assigned their seat without purchasing an additional user seat. Businesses with large membership bases can contact Kindoo for customized pricing.

Automate Class Registration and Reserved-Room Access

Kindoo also makes it easy for members and guests to gain access to reserved classes or workout rooms for special events, with access limited by time and/or location. A one-time pass can be limited to the scheduled class time and reserved room or area. This gives fitness centers an opportunity to serve additional class participants with less manual access administration. Guest instructors can also receive a one-time smartphone pass that provides temporary access to teach a specific scheduled class. Members’ guests can use a one-time pass without the member being present or requiring assistance from a staff member.

Reduce Administration and Labor Costs

By automating many membership-centric manual processes, businesses benefit by…

✓ Reducing labor costs for front-desk personnel and membership admins

✓ Streamlining member access onboarding and revocation

✓ Simplifying guest access and administration

✓ Automating class/event and room reservations

✓ Reducing or eliminating costs related to physical access credentials

✓ Supporting extended hours of operation with little to no staff involvement

Maintain Vigilant Access Security

Perhaps the biggest threat public-facing businesses face is access by unauthorized individuals, especially during unstaffed hours at night, on weekends, and on holidays. Now authorized individuals can gain access with specific permissions using their smartphones, providing a highly positive user experience that can help generate higher membership renewal rates.

Maintaining security and safety is essential to every business and provides everyone who enters a facility with greater confidence that access is being controlled and monitored. Kindoo is also compliant with personal privacy mandates and does not require fitness centers to collect fingerprints or facial scans.

Kindoo security features and benefits include:

✓ 256-bit encryption to protect mobile credential communications

✓ Smartphone credentials that help reduce access sharing

✓ The ability to remotely grant, update, or revoke access

✓ Access permissions based on area, date, time, and membership level

✓ Detailed audit trails and access-event notifications

✓ The ability to secure staff offices, equipment rooms, storage areas, and premium amenities

✓ No requirement to collect fingerprints or facial scans for access

Ease of Deployment

The secret to Kindoo is its simplicity: a smartphone access solution that is easy to install, remotely manageable through a user-friendly platform, highly scalable to accommodate system expansion, and extremely cost-efficient. A comprehensive, integrated software and hardware solution, Kindoo is compatible with any existing electronic locking device installed at your facility.

Simply connect the Kindoo Actuator to an existing electronic locking device or install one of our innovative battery-operated door handles or wired surface-mounted strikes with integrated access software, and you’re ready to grant and manage access for members and guests remotely. Depending on the product selected, Kindoo can minimize or eliminate the need for new wiring and local power at the door while requiring no dedicated servers or on-premises access-control software to manage member access.

Wireless connectivity, mobile credentials, and cloud-based management will continue to transform security and member access applications. Reduced installation complexity, lower costs, and easier scalability make electronic access feasible and pragmatic for a wide range of applications across multiple vertical markets. Complex infrastructure deployments for electronic access control and membership management are a thing of the past. Modern solutions like Kindoo open the door to affordable, high-performance electronic access control while providing systems integrators and installing dealers with an easy and profitable way to expand and grow their businesses. It is truly a win-win proposition.

For more information on modern, wireless, and cloud-based access control, please visit www.kindoo.tech.